Thank You for Booking

Your booking is confirmed

A confirmation email is on its way with your appointment details. If it hasn't arrived in a few minutes, please check your junk folder.


What happens next

  • You'll receive a confirmation email with the date, time and treatment.
  • We'll send a reminder before your appointment.
  • Arrive a few minutes early if it's your first visit — there's a short consultation and consent form to complete.
  • Need to change or cancel? Use the link in your confirmation email, or call us. A $50 fee applies to changes made with less than 48 hours' notice.

Preparing for your treatment

Open the section that matches your booking. If you're not sure, give us a call and we'll talk you through it.

Laser hair reduction
  • Shave the area 24 hours before your appointment. Laser targets the hair below the skin, so the surface needs to be clear.
  • Don't wax, pluck or thread for four weeks beforehand. These remove the root, which is what the laser needs to treat.
  • Avoid sun exposure and fake tan for two weeks before. Treating recently tanned skin isn't safe and we may need to reschedule.
  • Come with clean skin — no deodorant, moisturiser, makeup or oils on the area being treated.
  • Let us know if you've started any new medication, or if there's a chance you may be pregnant.

Laser hair reduction works over a course of sessions spaced several weeks apart, because hair grows in cycles and only some follicles are treatable at any one time. Your therapist will talk through a plan at your first visit.

Other laser treatments — rejuvenation, pigment, redness, vascular
  • Avoid direct sun exposure, tanning and fake tan before treatment. Your skin must not be recently tanned.
  • Avoid irritating active ingredients, including retinol and exfoliating acids, as advised by your therapist.
  • Arrive with clean skin and remove makeup, skincare and fake tan from the treatment area.
  • Follow your personalised pre-treatment advice provided by the clinic.
Skin treatments — facials, peels, microneedling
  • Pause retinol and exfoliating products as advised by your therapist, depending on your treatment.
  • Avoid waxing, threading or other hair removal on the treatment area before your appointment.
  • Arrive with clean skin and no makeup where possible.
  • Follow your personalised pre-treatment advice provided by the clinic.
Body treatments
  • Wear comfortable, loose-fitting clothing that allows easy access to the treatment area.
  • Eat normally and stay well hydrated before your appointment, unless advised otherwise.
  • Advise us of any pregnancy, active skin infection, broken skin, recent tanning or relevant medical conditions before treatment.
  • Follow your personalised pre-treatment advice provided by the clinic.
Not sure what applies to you? Call us on 03 9002 4020 before your appointment and we'll make sure you're prepared.